Sunday, 12 July 2015

The 020 3805 0589 Scam

So your browsing the web and you get a pop up or page (with audio) that says your PC is infected and you need to call 020 3805 0589.  Well don't its a scam.

"Security error detected, due to suspicious activity found on your computer"

"Please contact Microsoft certified live technicians for help (020) 38050589 (Toll Free)"

If you suspect you have a virus then there is many free anti virus packages you can install, you can also visit a website such as to scan your PC for viruses. 

Please see the video below, this shows what you see and hear.

Some free virus protection software is :-

Or a list is here

Sunday, 14 June 2015

Unable to get device information - Error on Canon Printer Software

When using PIN codes on various Canon printers you may get the following if you are using a driver installed on a print server.   When printing from a print server direct it works ok, when you install the driver from the print server on your client PC’s  you get an error saying "Unable to get device information" after you enter your PIN code.

It took me some time to figure this out, after reading various posts online and trying a wide range of different drivers, on various print servers. In the end it was this post ( that gave me the most clues as to how to get this working.   The printer I had was a Canon iR3235 but this affects a wide range of Canon devices.

I noticed if I turned the PIN option off in the driver  ( Right click printer select “Printer Properties” then “Device Settings” then untick “Dept ID Management” ) then it would print ok, So I knew the driver was ok and it was something related to the PIN.

The fix is to install something called “Canon DIAS” or “Driver Information Assist Service” or “DIASsetup.exe” as it is known. 

To start with you can not just download the one thing (as far as I know) you need to download a driver pack that contains this file.  I downloaded this - but any UFR II driver pack should do.   It is in a folder called “misc” just extract the exe you download and you should find it.  You maybe in a corporate environment like me where each print server has a few hundred printers installed, so installing a 200MB full Canon driver pack is a big no no, past experience of this often causes more issues than it fix’s.  So installing just the DIAS is a lot better option, even though I had my doubts, it did fix the issue, and has not caused and other issues so far.

This can affect a wide range of Canon printers such as imagePRESS C1, imagePRESS C1+, imageRUNNER C1021i, imageRUNNER C1021iF, iR1018, iR1020, iR1022A, iR1022F, iR1022i, iR1022iF, iR1024A, iR1024F, iR1024i, iR1024iF, iR105Plus, iR2016, iR2016i, iR2018, iR2018i, iR2020, iR2020i, iR2022, iR2022i, iR2025, iR2025i, iR2030, iR2030i, iR2230, iR2270, iR2570C/Ci, iR2870, iR2870e, iR2870Ne, iR3025, iR3025Ne, iR3035, iR3045, iR3045Ne, iR3170C/Ci, iR3180C/Ci, iR3225, iR3235, iR3245, iR3530, iR3570, iR4570, iR4570e, iR4570Ne, iR5055, iR5065, iR5065Ne, iR5075, iR5570, iR5870C/Ci, iR5880C/Ci, iR6570, iR6570e, iR6570Ne, iR6870C/Ci, iR6880C/Ci, iR7086, iR7095, iR7105, iR8070, iR85Plus, iR9070, iRC1021i, iRC2380i, iRC2880, iRC3080/i, iRC3380. iRC3580/i, iRC3580Ne, iR C4080i, iR C4580i, iRC5185i, i-SENSYS FAX-L160, i-SENSYS FAX-L3000, i-SENSYS FAX-L3000IP, i-SENSYS LBP-3370, i-SENSYS LBP5970, i-SENSYS LBP5975, i-SENSYS LBP7750Cdn, i-SENSYS MF8450, i-SENSYS MF9130, i-SENSYS MF9170, LASER SHOT LBP3360, Laser Shot LBP3460, LaserShot LBP5960, LBP5360

Sunday, 24 May 2015

Carl Cox Live Set Kinetic (Longton, Stoke-on-Trent)

Carl Cox Live Set Kinetic (Longton, Stoke-on-Trent)

Can anyone put a date to this set for me please, I know its early 90's. ???

Note : This audio is taken from my own tapes not other internet websites.  I hold the original recording.  

Friday, 15 May 2015

EasyAcc 5000mAh Power Bank Review

I purchased the EasyAcc 5000mAh power bank last week, here is my review of this product so far.

So, to start with I fully charged the EasyAcc via my mains charger.

My Samsung S4 phone was at 20% battery so I connected it up and here is the results.

20% at 18:53 - Connected up
32% at 19:34
36% at 19:44
52% at 20:24

During the above test I maybe checked the battery status a few times to keep a eye on it, and my screen is set to stay on for 1 minute also, where most may only stay on for a few seconds. 

At the end of this short "boost" test the EasyAcc had only dropped one light on the battery indicator, which is good really. 

Size wise its a little smaller than my Samsung S4, but would fit easy in a coat pocket or bag, the cable that comes with it is small also, maybe a few inches in length.  

I need to do a full charge test to see how good it really works, but imagine your on a night out and drop it in your coat pocket or bag on charge for a hour you will get a good 25-30% extra charge in 1 hour I guess.

The device has a test button with 4 blue lights to show its battery status which is useful.  

Saturday, 9 May 2015

Locate IP Address On A Cisco 6921

Here is how to locate your IP address on a Cisco 6921 IP phone.

Press menu button (left looks like a bold star)
Press down arrow until you see “Phone Information” should be option 3
Press 3

Information will be displayed, scroll down to see IP address etc

Saturday, 14 March 2015

Review E-PRANCE® D101 FHD 3.0 Inch TFT Screen Car Video Recorder (Part 1)

Review E-PRANCE® D101 FHD 3.0 Inch TFT Screen Car Video Recorder 

If purchased from Amazon it comes with a memory card, so no need to buy extra, I had the 32Gb version myself.

My first review is using the out of box settings in daytime conditions.

This is a bit of a quick review so more to add in Part 2 I think including some night time driving.

So to install is quite easy.  Well as easy as you make it really.  I hid my cables behind the roof panel and side one and then under the steering wheel and round to the cigarette lighter socket, there was just enough cable for me and only a few inches spare, but my car is a large estate so probably the longest cable run.  

When you plug it in all you really need to do is set the time and date unless you want to play around with the other features as well.

The manual is quite poor but you can just about understand it, this was the main thing people on the reviews on Amazon commented about.

It will auto record as it gets power so this is when the car starts usually. Unless for some strange reason your cigarette lighter is permanently live, which would not be the norm. 

The video quality is HD unlike the cheep £10 ones that you buy that claim to be HD.  The sound quality is also great as you will hear on my video.

Recording wise it will loop so when the card is full it will delete the oldest file and start again.

With a 32gb SD card it's supposed to record 240 mins at 1080p but I will let you know. On my video it was set at 1080 quality.  This card to me is the ideal size to keep the video on. 

Below is a test video I did on this camera.

Wednesday, 11 March 2015

News Crew Mugged On Camera

Did you see the video of SABC news reporter Vuyo Mvoko been mugged live on air ? Check out the video below.  It appears he was mugged by 3 men. Two can bee seen quite clear on camera the third man appears only for a spit second.  They stole a number of mobile phones and the laptop that was been used to broadcast the feed.  Many say they did not take the camera as it would be hard to sell and worthless to them.

The incident took place on Tuesday night on the Barry Hertzog Avenue bridge that overlooks Johannesburg's Milpark Hospital.

Friday, 6 March 2015

Beko WMA620W Flashing Light Wont Start

So, I have had my Beko WMA620W washer for what seems like almost 10 years, and its now developed a fault.  Now read all of this because the first bit maybe relevant to you it might not be, as the fault can just occur.

Here I explain how to replace the Bushes and fit a new door switch, oh and reset the machine as well.

The first bit...

So, as the story starts it was working fine, then all of a sudden when you pressed "Start" it would flash the Pause light and do nothing, pressing start would start the machine ok, now I didn't have to tilt it, kick it, open the door or do anything, just pressing start a second time would start the machine.  This was fine, apart from the fact I could not put anything on a timer start as it would not kick in until I pressed start again.

So, it died, well just flashing Start/Pause light...

I came to use it the other week and it would not start at all, just kept flashing the pause light.  I have had mixed luck with washers over the years and some I have been able to fix others I have not.  Now a year or so after I had this the dog thought it would be a good idea to chew the seal one day when the door was left open, so I had a real job to replace the seal, but I did it in the end.

So, reading on-line and a common fault seemed to be the motor bushes that ware down and cause this.  So I thought I would check and replace them as I could get a set from ebay for around £10.  Now to do this you need to remove the motor, so do the following, with the power disconnected.

Or the fault could be the door switch, as it turned out to be in my case.

Replace The Bushes

1. Remove the top cover (two screws at back) pull it back and it slides off.
2. Remove the back cover, well the centre bit its a ovel shape cut out and there is about 6 or so screws that hold it in.  
3. You can now see the motor, as shown in the image below.

4. Now remove the belt, to do this just turn the drum and pull the belt towards you it will come off quite easy.
5. Now remove the motor, this is held in by 4 screws, two at the front, as you can see on this image and two at the rear left and right under the motor. My screws were a T40 star head, so I used my T40 star alan key tool to remove them, the bottom ones are quite tricky.  Once the 4 screws are out pull the motor forwards and it will pull out.
6. Remove the power cable from the motor.
7. Tilt the washer forwards so you can get the motor out from under the unit.
8. You can now remove the 2 bushes quite easy they are held on by two screws each side of the motor and have a single sensor cable attached to them. (as shown in image below)

9. Now as you can see from mine they look a bit warn, and at £10 for a pair its cheep to replace.  So remove and replace with new ones. Reconnect the sensor cable.
10. Your now ready to refit the motor, so slide it back under the washer and back into place, push it back into the screw fittings, it might be tight but a good push will get it back in.
11. Screw back in with all 4 screws.  
12. Reconnect the motor power cable.
13. Refit the belt.  This can be tricky. The way I did it was to put the belt on the motor at the bottom and then slide it around the drum while holding it tightly in place. You may think its going to snap.  But its designed to be on tight.
14. Re fit the back cover, and re fit the lid.  You have now replaced the bushes.

Replace The Door Switch

This is real easy to do, ensure that power is disconnected first.

1. Remove the top cover (two screws at back) pull it back and it slides off.
2. Open the door, where the door catch is, you will see two screws, unscrew the two screws. 
3.  Standing at the front of the washer put your arm down the front right and you will feel the switch, pull it and it will come out.
4. Pull up so you can see it, disconnect the power cable from it.
5. Reconnect replacement sitch to power cable.
6. To re fit all you need to do is slide it back in place, can be a fiddle as you need to get it to clip through the hole so the black shows.
7. Once you done this just screw it back in place.
8. Re fit the lid. And give it a try.

Here is the switch that you will replace.

Reset The Machine

You will probably read on-line that this might fix any fault, well it might some, but didn't fix my fault as the machine would not even start, but its worth knowing this anyway.

1. Turn off at switch.
2. Turn temp to 90 and spin off
3. Turn on and hold the start button for about 5 seconds.
4. Lights will flash and this has now reset any cycle that was in progress.

The Outcome  

So first of all I replace the bushes, this did not fix the machine, but I had spent around £10 so cant complain really.  Then I replaced the door switch again, around £10 and this did fix the problem.  Although either can cause this fault, but these are the two most common causes of this fault on this type of Beko.  Now I have a working washer with new bushes that will last another 10 years and a new door switch.  Lets hope it will last me a long time, any questions just ask away.  

Thursday, 26 February 2015

Major BT Fault Newcastle Under Lyme Thur 26th February 2015

There is currently a major BT fault in the Newcastle Under Lyme area.  It is believed that a 3rd party contractor has damaged 2 x 96 core fibre cables in the area.

This has caused the loss of a wide range of services for a number of customers, for example loss of ISDN, ADSL and Fibre links.

As we speak BT are on site and dealing with the issue and it has been declared as a MBORC (Matters Beyond Our Reasonable Control) and no expected fix time has been given.   But given that BT are on site and working on the issue, and will be into the night it should be up in a few hours I suspect.

Update 27th Feb 2015 - The issue is still on going, BT are expected to fix the problem by 7am tomorrow morning.  BT are going to have to replace an entire length of damaged fibre cable, the job has turned out to be more complex that first thought. 

Monday, 16 February 2015

New UK emergency and power loss number 105

Ofcom is looking to implement a national number for people to report power loss and other electrical emergency’s.  The suggested number is 105.

The request for a three digit number has been prompted by the severe storm events over the winter 2013/14 period and the electricity supply disruptions they caused. The storm events highlighted that the general public is confused about who and what number to call to report an electricity network supply issue and obtain important information or advice.
Currently each regional Electricity Network Operator has its own ‘emergency and power loss’ service for its network and uses its own 0800 freephone number. The national power cut and electricity network safety service, using a single memorable number for contact across Great Britain, is intended to benefit consumers by making it clearer how to make contact in times of need and improving the overall consumer experience.

Electricity is supplied regionally over 14 large electricity distribution networks operated by six DNO companies. Within these large networks, there are a multitude of much smaller independent electricity distribution networks currently operated by three Independent Distribution Network Operator (IDNO) companies. Collectively, these networks deliver electricity to in excess of 29 million homes and businesses across England, Scotland and Wales.

The geographic areas of these networks do not align with any common area defining boundaries such as county, town or postcode making it difficult for consumers to determine their relevant Electricity Network Operator.  In addition, consumers that do happen to know who to call are very unlikely to know the number and would instead have to look it up. This can be very challenging in many circumstances, as internet search devices might not be powered and darkness might preclude finding and using phone directories or electricity

bills (which carry the contact number), for example.

Wednesday, 21 January 2015

Empty The C:\WINDOWS\SoftwareDistribution\Download Folder

So, the age old question in regards to the C:\WINDOWS\SoftwareDistribution\Download folder. Windows “should” manage the use of this folder on its own, in some cases this does not happen.  Some people say its safe to delete this folder others say do not do it.  Well from my experience I have never had a problem deleting this folder, done it loads of times (easily over 20) mostly on servers as they were originally configured with small C drives in comparison to what we would assign to a C drive these days.

Here is the best way to empty this folder.

  • Start>Run
  • type cmd and press enter
  • type net stop wuauserv and press enter
  • type rename c:\windows\SoftwareDistribution softwaredistribution.oldand press enter
  • type net start wuauserv and press enter
  • type exit and press enter

Effective use of Disk Cleanup utilities will produce exponentially greater amounts of impact on disk management than worrying about the minimal content in the SoftwareDistribution folder.

Tuesday, 20 January 2015

BBC Three Comes To An End

The BBC Trust today begins its public value test (PVT) of the BBC Executive’s proposals for the closure of BBC Three as a broadcast channel in the autumn of 2015 and the re-invention of BBC Three as an online only offer; the evolution of BBC iPlayer from primarily a catch-up service to one that also offers online-first BBC content and selected third-party content; the launch of a +1 channel for BBC One; extended hours for CBBC; and increased investment in drama on BBC One. What are your thoughts on this, I was thinking BBC Three has been getting better the past few years, I have started to watch it more and more.

Saturday, 10 January 2015

UTV Looking To Sell Its Local Radio Stations

UTV Media GB is up for sale, according to reports the past few days.  UTV Radio GB operates talkSPORT plus 13 independent local radio stations in England and Wales as well as a number of digital radio multiplexes.

UTV has confirmed it is currently assessing the options for its UK independent local radio stations which “may or may not lead to the disposal of some or all of these stations”.  The company also confirms a further announcement will be made in due course, as appropriate.
A UTV statement said: “The directors of UTV continue to manage the overall group in the best interest of its shareholders and confirm that UTV is currently assessing the options for its UK independent local radio stations which may or may not lead to the disposal of some or all of these stations.
“UTV has an established portfolio of successful and profitable radio stations and is one of the largest radio operators in the UK.” They acknowledged that it would not be parting ways with TalkSport, Sport Magazine, TalkSport International or any of its Irish radio stations.
There is quite a lot of talk about this online as you might expect -